Privacy Policy

Last Updated: October 01, 2024

Monely (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you use our website, application, and services (collectively, the "Service"). By accessing or using our Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our Service. This includes:

  • Personal Information: Information that identifies you as an individual, such as your name, email address, and contact details, which you provide when creating an account, subscribing to our newsletter, or contacting customer support.

  • Usage Data: Information automatically collected about your interaction with our Service, including your IP address, browser type, device information, and browsing activity.

  • Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to track your activity on our Service and store certain information. You can modify your browser settings to manage cookie preferences.

2. How We Use Your Information

We use your information for various purposes, including:

  • To Provide and Maintain Our Service: We use your information to create and manage your account, process transactions, and deliver our services.

  • To Improve and Personalize User Experience: We analyze usage data to understand how users interact with our Service, allowing us to optimize and customize your experience.

  • To Communicate with You: We may send you updates, marketing communications, and other information regarding our Service. You can opt out of these communications at any time.

  • To Comply with Legal Obligations: We may use and disclose your information as required by law, such as in response to a court order, regulatory request, or legal investigation.

3. How We Share Your Information

We may share your information with third parties under specific circumstances, such as:

  • Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform functions on our behalf, such as payment processing and data analysis.

  • Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

  • Legal Compliance and Protection: We may disclose your information if required by law or if we believe that such action is necessary to protect the rights, property, or safety of Monely, our users, or others.

4. Your Choices and Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:

  • Access and Correction: You can access, update, or correct your personal information by logging into your account or contacting us directly.

  • Deletion: You can request that we delete your personal information, subject to certain exceptions as permitted by law.

  • Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions in our communications or contacting us. Please note that you may still receive non-promotional emails regarding your account or transactions.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission or storage system can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will delete or anonymize it in accordance with our data retention policies.